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  • Privacy Statement

    Protection of data privacy: Your right – our obligation

    You can count on us to protect the privacy of your personal data... because protecting your privacy when we process your data is a matter of importance to Krantz GmbH that is taken into consideration in all of our business processes.

    We‘d therefore like to take this opportunity to explain to you the guidelines that we apply to the processing of personal data. The present statement and any further information that may be pertinent to the processing and use of your personal data will be provided at any location on this site where we ask you to supply such data. 

    1. Information regarding the gathering of personal data

    1.1 The protection of personal data is important to Krantz GmbH. Therefore, the Krantz GmbH company operates these websites as the responsible body in accordance with Art. 4 Number 7 GDPR.

    1.2 You can contact our data protection officer by post at the following address:

    STEAG GmbH
    Group data protection office
    Rüttenscheider Straße 1-3
    45128 Essen
    datenschutz@steag.com

    2. Gathering of personal data when visiting our website

    2.1 You can use virtually the whole of the Internet service of Krantz GmbH without us requiring personal data from you. Only a small number of services which you can find on our websites require the provision of personal data in order for you to be able to use them.

    2.2 Should you use the Internet service of Krantz GmbH, technical access data is automatically recorded and evaluated by the Internet server (web server) of Krantz GmbH. However, this data cannot be allocated to a specific person; in such a case, the individual user remains anonymous.

    The data which is recorded includes:

    • IP address
    • Date and time of enquiry
    • Time zone difference to Greenwich Mean Time (GMT)
    • Content of the request (concrete page)
    • Access status/HTTP status code
    • Respective amount of data transferred
    • Website from which the request originates
    • Browser
    • Operating system and its interface
    • Language and version of the browser software

    When individual Internet sites are accessed, this data is transferred to our web servers by your Internet browser. The legal basis is Art. 6 Paragraph 1 Letter f) of the GDPR.

    We use this technical access information to constantly improve the attractiveness and users' experience of our websites and their contents and to identify potential technical issues in our internet presence.

    2.3 When you get in touch with us via a contact form, you consent that we save the data you provided (for example your email address, name, telephone number), so that we can answer your questions. Once your enquiry has been processed, your data will be deleted.

    2. 4 Duration of the storage of personal data

    We delete your personal data as soon as they are no longer necessary for the above-mentioned purposes, unless statutory obligations to retain data preclude deletion.

    3. Cookies

    In certain areas of our Internet service, we also use cookies. Cookies are small data elements which an Internet server can send to your computer. For the duration of your visit to our Internet service, your computer can be identified by such cookies or the use of our Internet pages can be made easier for you. We do not use cookies in order to collect personal data. It is possible for you to set your Internet browser in such a way that you are informed of the acceptance or rejection of cookies. You can for example find out more about this in the assistance system of your Internet browser. 

    4. Statistical evaluations with Matomo

    Our website uses Matomo, an open source software for the statistical evaluation of user access (http://de.matomo.org). The information regarding use which is generated by the cookies is transferred to our server and saved for use analysis purposes, which enables us to optimise our websites. During this process, your IP address is immediately anonymised, so that you remain anonymous to us as a user. The server on which the statistical data is saved is located in our computer centre in Essen, Germany. Should you not agree to the saving and evaluation of this data connected to your visit, you can then object to the saving and use at any time by clicking below. In this case, a so-called opt out cookie will be deposited in your browser, which means that Matomo will not gather any session data. Note: Should you delete your cookies, this means that the opt out cookie is also deleted and needs to be activated by you once again.

    If you have given your consent, Google Analytics, a web analysis service of Google Ireland Limited (Google) is used on this website. The use includes the Universal Analytics" operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.

    Google Analytics uses cookies: This are text files placed on your computer, to help the website analyze how users interact with the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en.

    Purposes of the Processing
    On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.

    Legal Basis
    The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

    Recipients or Categories of Recipients
    The recipient of the collected data is Google.

    Transfer to Third Countries
    Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission's adequacy decision. You can download the certificate here.

    Duration of Data Storage
    The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month

    Rights of the Persons affected
    You can revoke your consent at any time with effect for the future by blocking the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functionalities of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser Add-on. Opt-out cookies will prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set:

    5. Analyse durch wiredminds

    Unsere Webseite nutzt die Zählpixeltechnologie der wiredminds GmbH(www.wiredminds.de) zur Analyse des Besucherverhaltens.

    Dabei werden ggf. Daten erhoben, verarbeitet und gespeichert, aus denen untereinem Pseudonym Nutzungsprofile erstellt werden. Wo möglich und sinnvoll werdendiese Nutzungsprofile vollständig anonymisiert. Hierzu können Cookies zum Einsatz kommen. Cookies sind kleine Textdateien, die im Internet-Browser des Besuchers gespeichert werden und zur Wiedererkennung des Internet-Browsers dienen. Die erhobenen Daten, die auch personenbezogene Daten beinhalten können, werden an wiredminds übermittelt oder direkt von wiredminds erhoben. wiredminds darfInformationen, die durch Besuche auf den Webseiten hinterlassen werden, nutzenum anonymisierte Nutzungsprofile zu erstellen. Die dabei gewonnenen Daten werden ohne die gesondert erteilte Zustimmung des Betroffenen nicht benutzt, um den Besucher dieser Webseite persönlich zu identifizieren und sie werden nicht mit personenbezogenen Daten über den Träger des Pseudonyms zusammengeführt.Soweit IP-Adressen erfasst werden, erfolgt deren sofortige Anonymisierung durch Löschen des letzten Nummernblocks.

    5. Right of objection §15 Abs. 3 TMG

    You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. By using a so called Block-Cookie you can refuse to any kind of analytics from this website: https://tools.google.com/dlpage/gaoptout?hl=de

    6. Objection or revocation of consent to the processing of your data

    6.1 Should you have issued your consent to the processing of your data, you can revoke it at any time. Such a revocation affects the lawfulness of the processing of your personal data, once you have declared this to us.

    6.2 Should we base the processing of your personal data on the balancing of interests, you can raise an objection to the processing. This is the case in particular if the processing is not necessary to fulfil a contract with you, which is set out by us in the description of the functions below. When exercising such a right of objection, we would kindly request that you explain the reasons why we should not carry out the processing of your personal data. In case of a justified objection, we will check the facts and either suspend or adjust the data processing or explain to you the mandatory protectable reasons by reason of which we will continue the processing.

    6.3 It goes without saying that you can object to the processing of your personal data for advertising and data analysis purposes. You can inform us via the contact details below of your objection to advertising: info@krantz.de  

    7. Your rights

    7.1 You have the following rights vis-à-vis us regarding your personal data:

    • Right to information,
    • Right to correction or deletion,
    • Right to limitation of processing,
    • Right to raise an objection to the processing,
    • Right to data transferability.

    7.2 You also have the right to complain to a data processing supervisory authority about the processing of your personal data by us. 

    Status as of 6-30-2020